1. Pick-up at Our Outlet
• Please refer to CONTACT page for contact details and operation hours.
• Pick-up at our outlet can be done after 2 working days upon online purchase made.
• Receipt or invoice must be printed and brought along as proof of purchase during collection of goods.
• Goods will be returned to shelf if not collected after 30 days. No refunds will be made.
2. Pick-up at PCF Centres (applicable to PCF customers only)
• Please ensure child is CURRENTLY ENROLLED in selected centre, otherwise goods will be returned to our outlet. Child’s name is mandatory to verify order recipient.
• Goods ordered online will be processed, dispatched and delivered to selected PCF Centre within 7-10 working days.
• Delivery to selected PCF Centre is free of charge.
3. Direct delivery to residential address
• Goods ordered online will be processed, dispatched and delivered to residential address within 7-10 working days. There may be 1-2 days delay due to high volume during peak periods.
• Delivery to all other addresses in Singapore (except Tuas and Pulau Ubin) is chargeable at a flat rate of SGD5.00 per online order.
• Receiver’s contact number is mandatory upon checkout so that delivery personnel can reach the receiver in case of any unforeseen circumstances.